Your questions,
our answers!
In the FAQ, you will find answers to commonly asked questions.
Questions about electronic signatures?

Increase productivity and flexibility
We can’t repeat it enough, you’ll save a considerable amount of time with electronic signatures- both in preparing documents and simplifying processes and administrative management. A real solution that helps you focus on the essential: your business.
Modernize your image (and that of your profession)
Undoubtedly, as a part of the environmental, eco-responsible movement, you will be viewed as a more modern company with electronic signatures. In the digital age, your customers will be happily surprised with the unique signing experience.
Financial gain
In addition to the other benefits, you will also be able to take advantage of financial savings. Imagine a world of zero paper, no more printing, ink cartridges, envelopes, stamps. Forget document storage and traveling to get a contract signed, etc…
Compliance and security
With electronic signatures, you guarantee the conformity of your signed documents and their legal value. They are sealed, time-stamped, and traceable. Your security above all. The data used with SELL&SIGN is stored in Europe.
We love GDPR and the GDPR loves us.
Really!? The answer is definitely yes. Let's imagine together the savings made possible with electronic signature (cost reductions from printer, paper, ink, postage stamps, envelopes, fuel...). Did you know that the average office worker uses 36 to 48kg of paper per year?
Electronic signatures are far more advantageous, economical and eco-responsible!
SELL&SIGN costs much less than in-house development. We also have very competitive rates adapted to your needs.
Absolutely. SELL&SIGN allows you to get your documents signed instantly and save processing, sending and receiving time. Not to mention all the time saved validating signed contracts in the back office. Or the cost of printing, stamps, envelopes.... Sans parler des frais d'impression, timbres, enveloppes...
Please contact our sales team to estimate the savings you will generate using our ROI calculator!
A real savings of time and money!
Of course. Electronic signatures make it easy for any and all sectors to start their digitization process.
Whether it be real estate, construction, insurance, le pharmaceuticals, or many others- They have all adopted SELL&SIGN quickly and easily.
Discover customer testimonials that use SELL&SIGN for their activity on a daily basis.
Yes! You can test the SELL&SIGN solution for FREE for 7 days!
or you can book a personalized demo with an expert. We are looking forward to it.
Questions about legal issues?

Yes, SELL&SIGN guarantees the legal and probative value as well as the conformity of the signed documents with the solution. The delegated signature is validated by a qualified certificate according to the criteria set by the law n°2000-230 of March 13, 2000 and the decree of July 26, 2004, as well as by the eIDAS regulation and the decree 2017-1416 of September 28, 2017.
- Certificate taken from a certification authority certified by ANSSI
- Signature by a qualified trusted third party DOCAPOSTE/Certinomis
- Time stamping from a certified third party time stamping company
- Generation of an evidence file
- Archiving in a digital safe for evidentiary purposes (optional) entrusted to CDC Arkhinéo
At no extra cost, SELL&SIGN systematically includes an archiving system in every SELL&SIGN offer that allows you to store your signed documents in an electronic safe belonging to DOCAPOSTE, our trusted third party for certification, time-stamping and archiving.
As another option, archiving can also be entrusted to CDC Arkhineo, a subsidiary of the Deposit and Consignment office.
You can also save and keep all documents signed with SELL&SIGN on your own server which will allow you to access them freely at any time.
Questions about the SELL&SIGN solution?

SELL&SIGN is compatible with all devices (computer, tablet, smartphone).
Your customers don’t need any software to sign documents. They just need a computer to be able to sign the remote contract. Or if they are in your company, they can sign the document directly on their 64-bit devices (computer, tablet, smartphone, etc.).
The solution is available on all environments (iOS, Windows, Android, and web:
and is compatible with all browsers. Here are the system requirements:
Web
- Firefox: all recent versions
- Chrome: all recent versions
- Safari: all recent versions
- Internet Explorer 9 or more for signing simple contracts or PDFs, without data collection or appendices
- Internet Explorer 11 for the signing contracts with forms, collection, or underwriters
iOS Apps
iOS version 9.2 or more recent
Android Apps
Android version 5.0 or more recent
Windows Apps
Apps compatible with Windows 8.1.10 or more recent
No. SELL&SIGN is an application that can be installed on all platforms within a few seconds. Or you can easily access it by connecting to your SELL&SIGN account on the Cloud.
No. Even if your teams are in the field, SELL&SIGN allows you to manage and control your activity remotely with the contract dashboard (or back office) that is available to you.
The intelligent electronic signature SELL&SIGN solution comes with many native features.
Such as the ability to send documents to multiple signatories, the personalization of your documents with Smartfields® and grouped reminders with a single click...
We'll let you discover the other features here.
Questions about how it works?

The SELL&SIGN application is available in a few days, just the amount of time it takes to create your electronic certificate and legal archiving safe with our trusted third party.
Instantly!
Absolutely. SELL&SIGN allows you to have a real-time view over all the transactions made by your teams in the field. You also have the possibility to manage these transactions by countersigning and/or validating them.
Yes. Each client, like each contract template, can be associated with one or more parameters, to be visible only to the application users who have access to at least one of these parameters.
This powerful mechanism allows you to manage any segmentation of your activity, by sales representatives, sectors, geographical zones, or even a network of intermediaries each having access to their own clientele, all while providing you complete supervision of the contractual activity.
The Enterprise Version is a premium feature of the solution.

Already a customer at SELL&SIGN?

Access our online help platform and get assistance by opening a support ticket or consulting the support articles. We are here to help you!